Tag Archives: ethics

Why Humility should be Trending! | Humility

A successful business has at its core a successful and energetic team and by team I mean Management & Workforce – all levels. The development of such a team involves good recruitment, strong personnel development and succession planning. Above all however a team will not function in such a way if top management do not show some humility.
Being humble.

“There is nothing noble in being superior to your fellow man; true nobility is being superior to your former self.”

–        Ernest Hemingway

Success in business requires exceptional drive and persistence in the face of many obstacles on a daily basis.  This tends to mean that those that rise to the top have certain characteristics in common, not least determination.  All too often however, that determination becomes arrogance and if allowed to develop, this trait can begin to have negative effects on the business at all levels.  In this piece I want to extoll the virtues and real benefits of displaying some humility at the top. Continue reading Why Humility should be Trending! | Humility

Are you a Professional? | Professional

Professionals in action!

Recently in Top 5 Most Read articles on the UK’s leading on-line magazine for SME’s (Real Business)

What does being professional mean to you?  I am guessing that the answer to that question depends much on your age and level of experience.  There are many valid definitions of professional behaviour but one thing is for sure – you know it when you see it!

A professional approach has numerous aspects incorporating amongst others: manners, etiquette, dress, style of approach, dedication, diligence, energy, determination and attention to detail.  Let’s look at some of the above in more detail. Continue reading Are you a Professional? | Professional

The Value of Trust in today’s Business World. | Trust


If you have ever attended one of those team building courses chances are that you will have had to participate in the activity where you are asked to close your eyes and fall backwards safe in the knowledge that a colleague will catch you. This is of course designed to illustrate (very effectively) the importance and value of Trust. Continue reading The Value of Trust in today’s Business World. | Trust

The ‘Jedi’ business culture. | World class product & service.


Click for original article

Thought provoking article that draws parallels between the purity of a Jedi warrior (of Star Wars fame) and a better business approach.  Our last blog piece was related to customer service and I can feel a theme coming on……

The article highlights the key characteristics of a ‘Jedi business’ as:

  • Exceptional customer service (from first contact to completion)
  • A passionate approach to everything you do
  • Quality of product over profit margin (within reason)
  • Dedication to the task
  • Investment in staff education & training
  • Application of new technology where it can improve your offering

Continue reading The ‘Jedi’ business culture. | World class product & service.